ZUVRA Privacy Policy
Last Updated: July 27, 2026
At ZUVRA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, communicate with us, or otherwise use our products and services.
Please read this Privacy Policy carefully. By accessing or using the ZUVRA website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
This Privacy Policy applies to all information collected through:
The ZUVRA website
Mobile websites and applications (if available)
Customer support channels
Social media interactions
Promotional campaigns
Any other online or offline services operated by ZUVRA
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
Full name
Email address
Mobile number
Billing and shipping address
Date of birth (where provided)
Gender (optional)
Account credentials
Purchase history
Wishlist and saved products
Customer support communications
Payment Information
Payments are processed securely through authorized payment service providers. We do not store complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.
Technical Information
We automatically collect:
IP address
Browser type
Device identifiers
Operating system
Language preferences
Website usage information
Referral URLs
Cookies and similar technologies
Marketing Information
We may collect your communication preferences, responses to promotional campaigns, survey feedback, and interactions with advertisements.
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Verify transactions
Manage returns, refunds, and exchanges
Create and manage customer accounts
Provide customer support
Personalize your shopping experience
Recommend products
Improve website functionality
Prevent fraud and unauthorized activity
Conduct internal analytics
Send service notifications
Send promotional communications where permitted
Comply with applicable laws and legal obligations
4. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar technologies to:
Authenticate users
Remember preferences
Maintain shopping carts
Analyze website performance
Measure marketing effectiveness
Personalize content and advertisements
You may manage cookies through your browser settings. Disabling cookies may affect certain website features.
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
Payment processing partners
Logistics and delivery partners
Technology and cloud infrastructure providers
Customer support service providers
Marketing partners
Analytics providers
Fraud prevention agencies
Government authorities where required by law
Professional advisers such as auditors, legal counsel, and accountants
Each service provider is contractually required to protect your information and process it only for authorized business purposes.
6. Data Security
We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
Although we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders
Provide customer support
Resolve disputes
Detect fraud
Meet legal, tax, accounting, and regulatory obligations
Enforce our agreements
When no longer required, personal information is securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Update account details
Request deletion of personal information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal information
Opt out of promotional communications
To exercise your rights, contact us using the information provided below.
9. Marketing Communications
With your consent where required, ZUVRA may send:
Product launches
Exclusive collections
Sale notifications
Promotional offers
Style recommendations
Newsletters
You may unsubscribe at any time using the unsubscribe link included in our communications or by contacting us.
10. Third-Party Services
Our website may integrate third-party services including:
Payment gateways
Courier companies
Social media platforms
Analytics providers
Advertising partners
These third parties maintain their own privacy policies. ZUVRA is not responsible for their privacy practices.
11. Children's Privacy
Our products and services are intended for general audiences and are not directed toward children who cannot legally provide consent under applicable law. We do not knowingly collect personal information from such individuals.
12. International Data Transfers
If your information is transferred outside your country of residence, we will take reasonable steps to ensure that it receives an appropriate level of protection in accordance with applicable laws.
13. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or other factors. The revised version will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:
ZUVRA
Email: zuvraofficial@gmail.com
Website: https://www.zuvra.co.in
Customer Support: Monday–Saturday, 10:00 AM – 6:00 PM (IST)
Business Address: [HSR LAYOUT ,BANGALORE]
By using the ZUVRA website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.